Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Pristine Breeze ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

2. Description of Services

Pristine Breeze provides IELTS preparation courses, tutoring services, and educational materials to help students achieve their IELTS goals. Our services include:

• Online and in-person IELTS preparation courses
• Individual and group tutoring sessions
• Practice materials and mock tests
• Educational content and resources
• Progress tracking and feedback

3. Eligibility and Registration

To use our services, you must:

• Be at least 13 years of age
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account

4. Payment Terms

Course Fees

All course fees must be paid in advance unless otherwise agreed upon. We accept various payment methods as indicated during the registration process.

Refund Policy

• Full refund available within 7 days of course start date
• 50% refund available within 14 days of course start date
• No refunds after 14 days from course start date
• Refunds for medical or emergency reasons will be considered on a case-by-case basis

Late Payments

Late payment fees may apply for overdue accounts. We reserve the right to suspend services for accounts with outstanding balances.

5. Student Responsibilities

Students are expected to:

• Attend scheduled classes and sessions punctually
• Complete assignments and practice materials as directed
• Treat instructors and fellow students with respect
• Maintain academic honesty and integrity
• Follow all course guidelines and policies
• Provide 24-hour notice for session cancellations

6. Instructor and Service Standards

We strive to provide high-quality IELTS preparation services and will make reasonable efforts to:

• Provide qualified and experienced instructors
• Maintain up-to-date course materials
• Offer personalized feedback and guidance
• Schedule makeup sessions for cancelled classes when possible

7. Intellectual Property

All course materials, content, and resources provided by Pristine Breeze are our intellectual property or used with permission. Students may not:

• Reproduce or distribute our materials without written permission
• Share login credentials or course access with unauthorized persons
• Use our content for commercial purposes
• Reverse engineer or copy our teaching methods

8. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

9. Limitations of Liability

Pristine Breeze provides educational services to the best of our ability, but we cannot guarantee specific IELTS scores or results. Our liability is limited to the amount of fees paid for services. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or opportunities
• Technical issues beyond our control
• Third-party actions or services

10. Termination

Either party may terminate the service agreement with written notice. Grounds for immediate termination include:

• Breach of these Terms
• Non-payment of fees
• Disruptive or inappropriate behavior
• Violation of academic integrity

11. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical failures.

12. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through:

• Initial discussion and good faith negotiation
• Mediation if direct negotiation fails
• Arbitration under UK law if necessary

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any legal proceedings will be conducted in the courts of London, United Kingdom.

15. Contact Information

For questions about these Terms or our services, please contact us:

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.